4.9

Hire a Housekeeper in 24 Hours

Pre-vetted candidates from our exclusive network. No upfront fees, only pay on successful placement.

1,500+ Successful Placements
No Upfront Fees
Replacement Guarantee
1,500+
Successful Placements
500+
Satisfied Clients
20+
Years Experience
24h
First Candidates

Why Clients Choose Us for Housekeeper Recruitment

24 Hour Shortlist

Receive qualified candidates within 1 business day

Replacement Guarantee

Peace of mind with our satisfaction guarantee

Pre-Vetted Candidates

Background checked and reference verified

For over 20 years, Lighthouse Careers has specialized in placing exceptional housekeepers in ultra-high-net-worth households worldwide. We understand that finding a housekeeper who meets the exacting standards of luxury properties while maintaining absolute discretion is a significant challenge. Our proven recruitment process delivers pre-vetted candidates within 24-48 hours, backed by our replacement guarantee. With our success-fee model, you only pay when you hire the perfect candidate.

About the Housekeeper Role

Understanding the Modern Housekeeper Role

In today's ultra-high-net-worth households, the role of a professional housekeeper extends far beyond traditional cleaning duties. These skilled professionals serve as guardians of multimillion-dollar properties, maintaining estates, penthouses, and private residences to museum-quality standards while operating with complete discretion and professionalism.

The Evolution of Private Household Housekeeping

The private household staffing industry has transformed dramatically over the past decade. Modern housekeepers in luxury residences manage sophisticated cleaning systems, coordinate with multiple vendors, and often oversee junior staff while maintaining impeccable standards across properties worth tens of millions of dollars. In locations like Mayfair, Manhattan's Upper East Side, Monaco, and Dubai's Emirates Hills, these professionals are entrusted with priceless art collections, couture wardrobes, and maintaining environments where privacy is paramount.

What Distinguishes an Exceptional Housekeeper

The difference between an average and exceptional housekeeper in the luxury sector is profound. Outstanding housekeepers possess an innate understanding of fine materials – knowing how to care for everything from 18th-century French furniture to contemporary art installations. They demonstrate:

  • Intuitive discretion and the ability to work invisibly around principals
  • Expert knowledge of cleaning techniques for delicate surfaces and materials
  • Proactive problem-solving abilities to address issues before they escalate
  • Cultural sensitivity and adaptability to diverse household protocols
  • Physical stamina combined with meticulous attention to detail

The Impact on Household Operations

A truly exceptional housekeeper transforms the entire household experience. They create environments where everything functions seamlessly – from perfectly pressed linens appearing as if by magic to maintaining guest suites in perpetual readiness for impromptu visits. Their work enables principals to focus on their priorities without concerning themselves with household minutiae, while ensuring that every aspect of the home reflects the family's standards and lifestyle.

Common Hiring Challenges

Employers frequently underestimate the complexity of finding the right housekeeper for luxury properties. Common challenges include:

  • Candidates with commercial cleaning experience but lacking private household refinement
  • Limited pools of professionals with verified experience in similar caliber properties
  • Difficulty assessing trustworthiness and discretion during standard interviews
  • Mismatched expectations regarding duties, hours, and household dynamics
  • Inadequate reference verification from previous high-profile employers who value privacy

Why Specialized Recruitment Matters

The stakes in hiring household staff for ultra-high-net-worth families cannot be overstated. These professionals have access to private spaces, work around valuable possessions, and often interact with high-profile individuals. A poor hiring decision can result in security breaches, property damage, or uncomfortable living situations. Specialized recruitment ensures candidates are not only technically proficient but also possess the emotional intelligence, discretion, and professionalism required in these unique environments. Our 7-step vetting process, developed over two decades, identifies candidates who excel in these demanding positions.

Key Responsibilities

Core Responsibilities of a Professional Housekeeper

Daily Housekeeping Operations

Professional housekeepers in luxury households manage comprehensive daily routines that ensure properties maintain showroom standards at all times. This includes detailed cleaning of all living spaces using appropriate techniques for each surface, from marble and limestone to rare woods and delicate fabrics. They perform specialized tasks such as silver polishing, crystal cleaning, and maintaining fine china collections. Daily responsibilities also encompass bed-making to hotel standards with proper turn-down service, managing linen rotation schedules, and ensuring guest suites remain in perpetual readiness.

Wardrobe and Personal Effects Management

Modern housekeepers often serve as wardrobe managers, caring for haute couture garments, organizing extensive clothing collections, and coordinating with specialist cleaners for delicate items. They maintain shoe collections, manage seasonal wardrobe rotations, and ensure all personal effects are impeccably organized. This includes knowledge of proper storage techniques for leather goods, furs, and designer pieces, as well as maintaining detailed inventories when required.

Household Systems and Vendor Coordination

Experienced housekeepers coordinate with numerous service providers including specialist cleaners, maintenance technicians, and delivery services. They manage household supply inventories, ensuring cleaning products, guest amenities, and household essentials are always stocked to appropriate levels. They often serve as the primary point of contact for service vendors, scheduling and supervising their work to maintain household standards while respecting family privacy.

Event and Guest Preparation

When households entertain, housekeepers play crucial roles in preparation and execution. They prepare guest accommodations to five-star standards, coordinate with florists and event planners, and ensure all areas meet presentation standards. During events, they may manage coat rooms, powder room maintenance, and discrete cleanup to maintain ambiance throughout gatherings.

Specialized Care Requirements

Luxury properties contain elements requiring specialized knowledge: maintaining humidity levels for wine cellars and art collections, caring for antiques and museum-quality pieces, managing complex cleaning schedules for home theaters and gyms, and understanding care requirements for smart home technologies. Professional housekeepers adapt their techniques to protect and preserve these valuable assets while maintaining functionality.

Qualifications & Skills

Essential Qualifications and Skills for Professional Housekeepers

Required Experience and Certifications

Professional housekeepers in luxury households typically possess 5-10 years of experience in similar environments. While formal certifications aren't always mandatory, many top candidates hold qualifications from institutions like the British Butler Institute or have completed specialized training in textile care, silver service, or fine art handling. For positions involving food preparation areas, food hygiene certificates (Level 2 or equivalent) are essential. Housekeepers working with children may require pediatric first aid certification and enhanced background checks.

Technical Expertise

Exceptional housekeepers demonstrate mastery of cleaning techniques for diverse materials including marble, granite, hardwood, silk, cashmere, and leather. They understand pH levels in cleaning products and their effects on different surfaces. Knowledge of laundry care symbols, stain removal techniques, and proper ironing methods for various fabrics is fundamental. Many positions require familiarity with commercial-grade equipment such as steam cleaners, ultrasonic jewelry cleaners, and specialized vacuum systems designed for delicate rugs and upholstery.

Critical Soft Skills

Discretion stands as the most crucial soft skill – the ability to work around sensitive information without acknowledgment or discussion. Exceptional housekeepers possess intuitive understanding of when to be invisible and when to be available. They demonstrate:

  • Emotional intelligence to read household dynamics and adapt accordingly
  • Cultural sensitivity for international households with diverse customs
  • Flexibility to adjust schedules around principal's changing needs
  • Initiative to identify and resolve issues proactively
  • Physical stamina for demanding schedules in large properties
  • Attention to detail that borders on perfectionism

Experience Levels and Progression

Entry-level housekeepers (2-4 years) typically work under supervision in fully staffed households. Mid-level professionals (5-8 years) can manage independent schedules and train junior staff. Senior housekeepers (8+ years) often serve as head housekeepers, managing teams and coordinating all housekeeping operations across multiple properties. Some progress to household manager or estate manager roles, overseeing all domestic operations.

Red Flags in Candidates

Employers should be cautious of candidates who speak negatively about previous employers, as discretion is paramount. Gaps in employment without reasonable explanation, reluctance to provide verifiable references, or over-emphasis on salary without interest in job specifics often indicate poor fit for private service. Candidates who seem inflexible about duties or hours may struggle with the dynamic nature of private household work. Those without genuine passion for service excellence rarely succeed in these demanding positions.

Salary Overview

Housekeeper Salary Guide for Private Households

Global Salary Ranges by Experience

Housekeeper salaries in ultra-high-net-worth households vary significantly based on location, property size, and responsibilities. Entry-level housekeepers (2-4 years experience) typically earn £30,000-£40,000 in London, $45,000-$60,000 in New York, and €35,000-€45,000 in European capitals. Mid-level professionals (5-8 years) command £40,000-£55,000 in the UK, $60,000-$80,000 in major US cities, and €45,000-€65,000 in Europe. Senior housekeepers and head housekeepers with 8+ years experience can earn £55,000-£75,000+ in London, $80,000-$120,000 in the US, and €65,000-€90,000 in premium European locations.

Factors Affecting Compensation

Multiple factors influence housekeeper compensation beyond base salary. Properties exceeding 10,000 square feet typically pay 20-30% above average rates. Positions requiring travel between multiple residences command premium salaries, often including travel allowances. Housekeepers with specialized skills such as couture garment care, fine art maintenance, or formal service training earn higher wages. Language skills, particularly fluency in multiple languages, can add 10-15% to base compensation in international households.

Comprehensive Benefits Packages

Professional housekeepers in luxury households typically receive comprehensive benefits beyond salary. Standard packages include private healthcare, pension contributions (typically 5-10% employer match), and 25-30 days paid holiday. Many positions include accommodation, either on-site in staff quarters or a housing allowance. Other common benefits include meals during work hours, uniform provision and cleaning, annual bonuses (often 1-2 months' salary), and professional development funding for relevant courses.

Lighthouse Salary Benchmarking Service

Determining appropriate compensation requires understanding local markets and industry standards. Lighthouse provides detailed salary benchmarking based on specific role requirements, property location, and candidate experience levels. We analyze recent placement data and current market conditions to ensure competitive offers that attract top talent while aligning with household budgets. Our consultants guide both salary negotiations and benefits structuring to create packages that secure long-term retention of exceptional housekeepers.

Our Hiring Process

The Lighthouse Housekeeper Recruitment Process

Step 1: Initial Consultation (15-30 minutes)

Your journey begins with a confidential consultation with one of our specialist recruiters. During this conversation, we explore your specific requirements including property size, family dynamics, schedule expectations, and any specialized care needs. We discuss preferred experience levels, essential skills, and salary ranges. This consultation helps us understand not just the technical requirements but also the personality fit that will complement your household culture. All information shared remains strictly confidential.

Step 2: Search Activation

Within hours of our consultation, we activate our search across our extensive network of pre-vetted housekeeping professionals. Our database includes active candidates and passive prospects who trust us to alert them to exceptional opportunities. We leverage relationships built over 20+ years to identify candidates who match your specific criteria. Our team reviews dozens of profiles, conducting preliminary screenings to ensure only the most suitable candidates progress to your shortlist.

Step 3: Shortlist Delivery (24-48 hours)

Within 24-48 hours, you receive a curated shortlist of 3-5 exceptional candidates. Each profile includes comprehensive information: verified employment history, specific skills and certifications, salary expectations, and availability. We provide insights into each candidate's strengths and any considerations for your particular situation. Our detailed profiles enable informed decisions before investing time in interviews.

Step 4: Interview Coordination

We manage all interview logistics, arranging schedules that accommodate your availability. This includes coordinating video interviews for initial screenings and arranging in-person meetings at your residence. We brief candidates on household expectations while maintaining appropriate confidentiality. Our team provides interview guidance and suggested questions tailored to evaluate specific competencies crucial for your position.

Step 5: Comprehensive Vetting

Our 7-step vetting process includes enhanced background checks, verification of all references with previous employers, confirmation of certifications and qualifications, and assessment of legal work status. We conduct thorough reference calls, asking specific questions about performance, reliability, and discretion. This process typically completes within 3-5 business days.

Step 6: Placement and Onboarding Support

Once you select your preferred candidate, we facilitate offer negotiations and contract preparations. We coordinate start dates and assist with onboarding planning to ensure smooth integration into your household. Our support continues through the crucial first weeks, checking in with both parties to address any adjustment needs. This comprehensive approach ensures successful long-term placements backed by our replacement guarantee.

Why Choose Lighthouse

Why Choose Lighthouse for Housekeeper Recruitment

Unmatched Specialization in Private Household Staffing

For over two decades, Lighthouse Careers has focused exclusively on private household staffing for ultra-high-net-worth families. Unlike general recruitment agencies, we understand the unique demands of luxury properties and the caliber of professionals required to maintain them. Our recruiters have worked within private households themselves, bringing insider knowledge to every placement. This specialization means we recognize the subtle differences between a good housekeeper and one who truly excels in high-profile residences.

Success-Fee Model: Aligned with Your Success

Our business model demonstrates confidence in our ability to deliver. With no upfront fees or retained search charges, you only pay when you hire the perfect candidate. This approach aligns our interests with yours – we succeed only when we find you an exceptional housekeeper who meets your exacting standards. Our fee structure is transparent and competitive, representing excellent value for access to pre-vetted, elite household professionals.

Industry-Leading Replacement Guarantee

We stand behind every placement with our comprehensive replacement guarantee. Should a placement not meet expectations within the guarantee period, we provide a replacement at no additional cost. This guarantee reflects our confidence in our vetting process and our commitment to long-term client satisfaction. Over 92% of our placements remain in position beyond their first year, demonstrating the quality of our candidate matching.

Exclusive Network of Pre-Vetted Professionals

Our candidate network isn't available on job boards or through other agencies. Built through decades of successful placements and referrals, it includes housekeepers currently employed in prestigious households who trust us with confidential career moves. Many candidates come through recommendations from placed staff members who understand our standards. This exclusive access means you meet candidates of a caliber unavailable through traditional recruitment channels.

Expert Consultants with Industry Experience

Our recruitment consultants aren't simply interviewers – they're industry experts who understand household dynamics, proper service standards, and the subtleties of private service. They can assess not just technical skills but the intangible qualities that determine success in unique household environments. This expertise enables nuanced candidate evaluation and matching that goes beyond resume credentials to identify truly exceptional housekeepers for your specific needs.

How It Works

Our streamlined process gets you qualified Housekeeper candidates fast.

01

Share Your Requirements

Tell us about your household or yacht, the role you need filled, and your specific requirements.

02

Receive Matched Candidates

We search our network and present a shortlist of pre-vetted candidates within 24 hours.

03

Interview & Hire

Meet your candidates, conduct interviews, and make your selection with our full support.

Housekeeper Resources

Learn More About Hiring a Housekeeper

Comprehensive guides and resources to help you make the right hire

4.9★
Client Rating
500+
Satisfied Clients
1,500+
Successful Placements
20+
Years Experience

Trusted by Industry Leaders

Hear from clients and professionals who've worked with us

I wanted to say a few words of thanks for your all your time and efforts over the past few years. You and your team has always been a massive help in trying to help find us the right candidate for the right job in this ever expanding and delicate industry.
Tom Filby
Tom Filby
Captain M/Y Axioma
I've had the pleasure of knowing Milica, and using her recruitment services for many years. Her attention to what I'm looking for in a crew member, fast response and flexibility and understanding of feedback has always impressed me.
Carl Westerlund
Carl Westerlund
Captain 101m M/Y
Milica is always my first call when looking for new crew. She helped me get my first command 3 years ago and ever since has supplied me with great candidates for all positions onboard.
Mark Sinnatt
Mark Sinnatt
Captain M/Y GLOBAL
Working with Lighthouse has been a game-changer for our estate staffing. Their understanding of the unique requirements for private household positions is unmatched.
PC
Private Client
Family Office, London
The team at Lighthouse found us an exceptional House Manager who has transformed how our properties operate. Their vetting process gave us complete confidence in our hire.
EO
Estate Owner
Multi-property Portfolio
Professional, discreet, and incredibly efficient. Lighthouse understood exactly what we needed and delivered outstanding candidates within days.
MC
Management Company
Yacht Management

Trusted by Leading Yacht Owners & Management Companies

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N&J

Frequently Asked Questions

Common questions about hiring a Housekeeper

1What's included in your recruitment service?

Our comprehensive recruitment service includes an initial consultation to understand your exact requirements, access to our exclusive network of pre-vetted Housekeeper candidates, shortlist delivery within 24-48 hours, interview coordination and logistics support, thorough background checks and reference verification, offer negotiation assistance, and ongoing support through the onboarding period. We operate on a success-fee basis—you only pay when your new Housekeeper starts work. Our replacement guarantee provides additional security, offering a free replacement if the placement doesn't work out within the guarantee period.

2How long does the hiring process take?

Our streamlined process typically delivers results within 2-3 weeks from initial consultation to placement. You'll receive your first shortlist of pre-vetted candidates within 24-48 hours of our initial discussion. Most clients conduct interviews within the first week, with second interviews and reference checks completed by week two. Job offers and negotiations usually conclude within 10-14 days. The timeline can be accelerated for urgent requirements or extended if you prefer a more deliberate selection process. Our flexibility ensures the pace matches your needs.

3What qualifications should a housekeeper have?

Professional housekeepers in luxury households typically possess 5+ years of experience in similar environments, though exceptional candidates with less experience may be suitable for certain positions. Essential qualifications include proven expertise in caring for luxury materials and surfaces, understanding of proper cleaning techniques and products, and physical capability to manage demanding schedules. Many top candidates hold certifications from hospitality institutions or specialized training in areas like textile care or silver service. For positions involving food areas, food hygiene certificates are essential. Most importantly, they must demonstrate impeccable references, absolute discretion, and genuine passion for service excellence.

4What is your replacement guarantee?

Our replacement guarantee provides peace of mind with every placement. If a housekeeper doesn't meet your expectations within the guarantee period (typically 3-6 months depending on the position), we'll find a replacement at no additional cost. This comprehensive guarantee covers any situation where the placement doesn't work out, whether due to performance, fit, or unforeseen circumstances. The guarantee reflects our confidence in our vetting process – over 92% of our placements remain in position beyond their first year. Specific guarantee terms are outlined clearly in our service agreement.

5How do you vet housekeeper candidates?

Our 7-step vetting process ensures only exceptional candidates reach your shortlist. This includes comprehensive background checks covering criminal records, credit history, and identity verification. We conduct detailed reference calls with at least three previous employers, focusing on performance, reliability, and discretion. Candidates undergo skills assessments relevant to your requirements and personality profiling to ensure household fit. We verify all certifications, work authorization, and insurance coverage. Many candidates also complete trial days in similar households. This rigorous process, refined over 20+ years, identifies housekeepers who excel in demanding private household environments.

6What salary should I expect to pay a housekeeper?

Housekeeper compensation varies significantly based on experience level, responsibilities, location, and specific requirements of the role. During our initial consultation, we provide detailed salary benchmarking tailored to your specific situation and market conditions. This ensures your offer is competitive enough to attract quality candidates while remaining aligned with current market rates. We draw on our extensive placement experience to advise on the full compensation package including benefits, accommodation, and other factors that influence candidate decisions.

7Do you help with visa/work permits?

While Lighthouse doesn't directly process visa applications, we provide comprehensive guidance throughout the work authorization process. We identify candidates with existing work rights in your country and can connect you with specialist immigration lawyers for candidates requiring sponsorship. Our team helps prepare necessary employment documentation and reference letters to support visa applications. We're experienced in navigating international placements and understand the requirements for various visa categories. Many of our clients successfully sponsor exceptional international candidates, and we guide you through each step to ensure compliance with immigration regulations.

8Can you find housekeeper candidates for specific locations?

Lighthouse successfully places housekeepers worldwide, with particularly strong networks in London, New York, Los Angeles, Miami, Paris, Monaco, Dubai, and other major cities. For remote or unique locations, we leverage our global network and often identify candidates willing to relocate for the right opportunity. We've placed housekeepers in private islands, mountain estates, and aboard superyachts. Our recruitment process adapts to location-specific requirements, whether finding locally-based candidates or identifying professionals willing to relocate. We also source housekeepers comfortable with rotational schedules between multiple residences.

9What if I need to hire urgently?

Lighthouse excels at urgent placements without compromising quality. For immediate needs, we can provide shortlists within 24 hours and arrange interviews the following day. Our extensive network includes candidates available on short notice, including those between positions or completing current contracts. We've successfully placed housekeepers within 72 hours for emergency situations. While our standard vetting remains thorough, we prioritize essential checks and can complete others post-placement. Our team works extended hours when needed to meet urgent deadlines, ensuring you're never without proper household support.

10How do I get started?

Starting your housekeeper search is simple and commitment-free. Contact us via phone at +44 (0)20 7234 5678 or complete our confidential online inquiry form. We'll schedule a 15-30 minute consultation at your convenience to discuss your requirements. This initial conversation is confidential and without obligation. Within 24-48 hours, you'll receive your personalized shortlist of pre-vetted candidates. From there, we coordinate all aspects of the recruitment process according to your schedule. With no upfront costs and our success-fee model, you can begin immediately with zero financial risk.

11Do you provide temporary or relief housekeepers?

Yes, Lighthouse maintains a roster of experienced temporary housekeepers for vacation coverage, sick leave, or interim needs while recruiting permanent staff. These professionals are fully vetted through our standard process and experienced in stepping into established households seamlessly. Temporary placements can range from a few days to several months. We match temporary housekeepers based on your specific standards and household protocols, ensuring consistent service quality. Many clients use temporary placements to trial potential permanent candidates, converting successful temporary arrangements into permanent positions.

12What makes Lighthouse different from other household staffing agencies?

Lighthouse stands apart through our exclusive focus on ultra-high-net-worth household staffing for over 20 years. Unlike generalist agencies, our consultants understand the unique demands of luxury properties and have often worked in private service themselves. Our success-fee model means we're invested in long-term placement success, not quick transactions. We maintain relationships with placed candidates for years, creating a trusted network unavailable elsewhere. Our 7-step vetting process exceeds industry standards, while our replacement guarantee demonstrates confidence in our placements. Most significantly, we understand that in private service, cultural fit and discretion matter as much as technical skills.

Our Placement Guarantee

We're so confident in our matching process that we offer a replacement guarantee. If your placed Housekeeper doesn't meet expectations within the guarantee period, we'll find a replacement at no additional cost.

No upfront fees
Replacement guarantee
Ongoing support

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